A detailed walkthrough of the entire vignette purchase process, from choosing the right type to correctly applying or registering your vignette.
Before purchasing your Austrian vignette, gather the following information. Having this ready will make the process quick and error-free:
The digital vignette is the most convenient option for most travellers. Follow these steps to purchase correctly:
Go to shop.asfinag.at. Ensure you are on the official ASFINAG website (check the URL carefully). Avoid third-party sites unless you are aware of any additional service fees they charge.
Choose the digital vignette option. You will be asked to select your vehicle category (car, motorcycle, or LCV).
Select 10-day, 2-month, or annual. If unsure, refer to the selection matrix on our Services page.
Enter the plate number exactly as it appears on your vehicle registration document. For foreign plates, include the country prefix (e.g., "D" for Germany, "CH" for Switzerland). Double-check before proceeding — errors cannot be corrected after the vignette becomes active.
Choose the date on which you want the vignette to become valid. This can be the current date or up to 18 days in the future. The vignette activates at 00:00 (midnight) on the chosen date.
Pay by credit or debit card. ASFINAG accepts Visa, Mastercard, and other major payment methods. The transaction is secured by standard SSL encryption.
You will receive a confirmation email with your vignette details. Save this email. While not legally required to show it, it serves as proof of purchase if any issues arise.
Your vignette is registered in the ASFINAG database. No physical sticker is required. ASFINAG's camera system will automatically verify your plate when you enter the motorway network.
If you prefer a physical sticker vignette, follow these steps:
Buy from a petrol station at the Austrian border, a Tabak-Trafik (tobacco shop) in Austria, an ÖAMTC/ARBÖ office, or an ASFINAG service centre. You can also buy sticker vignettes online (some resellers offer this, though delivery time must be factored in).
Tell the seller your vehicle type (car or motorcycle) and the duration you need (10-day, 2-month, or annual). Sticker vignettes are colour-coded by year to prevent re-use of old stickers.
Pay the official price. Keep your receipt. The sticker will be in a sealed package — do not remove it from the package until you are ready to apply it to the windscreen.
Apply the sticker to the inside of your windscreen before driving on any motorway or expressway. See the detailed application instructions below.
Incorrect application of the sticker vignette can result in the vignette being treated as invalid. Follow these instructions carefully:
| Mistake | Consequence | How to Avoid |
|---|---|---|
| Wrong licence plate number | Vignette invalid; fine possible | Double-check against registration document |
| Wrong vehicle category | Vignette invalid; fine possible | Check your vehicle's GVW on registration |
| Sticker applied to outside of windscreen | Vignette may be treated as invalid | Always apply to inside surface |
| Sticker applied in wrong position | May be treated as invalid | Lower left corner (inside), not obstructing view |
| Purchasing from unauthorised reseller | Risk of counterfeit; no legal protection | Buy only from ASFINAG or authorised sellers |
| Forgetting special toll sections | Separate fine for unpaid special toll | Check route against special toll section list |
| Vignette expired during stay | Fine for driving without valid vignette | Choose duration that covers entire stay |
| Assuming rental car has vignette | Fine if no vignette present | Always confirm with rental company |
If you discover an error in your digital vignette (e.g., wrong licence plate number) after purchase but before the vignette becomes active, contact ASFINAG customer service immediately:
ASFINAG may be able to correct errors before the vignette activates, subject to their terms and conditions. Once the vignette is active, corrections are generally not possible and a new vignette must be purchased.
For sticker vignettes, errors cannot be corrected after purchase. If you purchased the wrong type or duration, you will need to purchase a new vignette. The incorrectly purchased sticker cannot be refunded once removed from its packaging.
If you receive a fine that you believe is unjust, or if you have a complaint about the vignette system, the following process applies:
When submitting a complaint or appeal, always include: your full name and address, the fine reference number, your vehicle registration details, proof of vignette purchase, and a clear statement of your grounds for objection.
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